Do you provide the leads?
We focus on capturing and converting the leads you already get. Lead-gen add-ons are optional and can be discussed after the audit.
How long to go live?
Quick wins typically ship in about a week (access-dependent). Full rollout of all flows usually takes 2–3 weeks in phases for stability.
Does this replace our CRM?
No. Think of it as a capture + follow-up + booking layer on top of your existing stack. We can sync essentials if needed.
What happens on a missed call?
A friendly, branded text goes out instantly (missed-call text-back). The conversation continues in your shared inbox and can auto-book if you allow it.
Do you answer phones live?
Default is instant SMS/email + smart follow-up. AI voice answering and booking is available as an add-on if you want calls handled automatically.
Which channels are covered?
Calls (with text-back), SMS, web forms, website chat, and Google Business Messages—into the same inbox with owners and pipeline stages.
Will the copy sound like us?
Yes. We draft templates in your brand voice, then iterate from real conversations and outcomes.
How do you measure success?
We report first response time, coverage (% answered), booked jobs from existing leads, no-show reduction, and conversation outcomes.
Do you guarantee more leads?
We don’t control lead volume. We help you capture more from what you already get, and we show the lift in booked jobs.
Can you track source attribution?
Yes—forms, chat, and messaging are tagged so you can see which channels and campaigns drive conversations and bookings.
How is pricing structured?
Fixed onboarding + monthly management. Optional add-ons (AI voice, extra locations, integrations) are modular. We quote after the audit based on scope.
Is there a long contract?
Month-to-month after onboarding. Cancel any time with 14-day notice—no lock-in.
Who owns the data and accounts?
You do. We implement inside your GoHighLevel sub-account and your business phone numbers. You retain access and ownership.
What support is included?
Monitoring, QA, copy iterations, sequence tuning, and monthly reporting. We also provide light training for your team.
What do you need from us to start?
A point of contact, approved business info, booking rules/availability, service areas, and access to current tools (forms, chat, numbers).